About us

RNID (formerly Action on Hearing Loss) is the UK’s largest charity for people with deafness, tinnitus and hearing loss. Our vision is a world where hearing loss doesn’t limit or label people, where people look after their hearing and where tinnitus is silenced.

Through Louder than Words, the charity provides accessible services and training, tailored to the specific needs of our business customers. They tell us that any costs incurred are clearly repaid in terms of greater productivity, better customer service, and higher staff retention and morale.

To discuss your requirements, call us on 0808 808 0123 or submit an initial enquiry form.

Louder than Words

Our service and training include:

Deaf awareness training
Give your employees the confidence and skills to communicate with people who are deaf or have hearing loss.

Workplace assessments
Help staff with hearing loss to perform at their best with recommended adjustments, equipment and support.

Communication support
Book registered professionals for every situation – sign language interpreters, lipspeakers and more.

Hearing loops
Make your organisation fully accessible to customers and staff who use hearing aids with a loop setting.

Louder than Words Charter
Show your commitment to making hearing loss a priority by becoming one of our Louder than Words accredited partners.

British Sign Language (BSL) training
Help your staff communicate with colleagues and customers who are Deaf and use BSL as their preferred language.

Every purchase helps fund our vital work and 100% of profit is reinvested in the charity. With your help we can continue to provide information and resources, offer support and care, fund technology and research, and campaign for equality.

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