A round-up of the latest research, news, advice and information to help make your business more accessible to people who are deaf or have hearing loss.


Local authorities in Northern Ireland order £4m of assistive products

Action on Hearing Loss has won a major contract worth £4m to supply assistive products to all local authorities in Northern Ireland over a four-year period. We were chosen ahead of other suppliers, with the excellent community work we do in Northern Ireland being a major factor. The charity delivers a wide range of support services across Northern Ireland to help people with deafness, tinnitus and hearing loss. The following organisations will be supplying assistive products to their customers and staff...

It’s easy to support an employee with hearing loss

If you, or any of your colleagues, have hearing loss, you may not realise how easy it is to get support – and that funding is available. Marketing manager Clare Bowdler has developed hearing loss over the last 20 years. A colleague noticed that Clare was finding it difficult to hear in meetings and suggested a workplace assessment. We caught up with Clare to find out how it has transformed her working life.   What challenges did you face at work...

Is hearing loss on your agenda?

Often referred to as the ‘hidden disability’, hearing loss is far more widespread than most of us are aware. There are 12 million people in the UK with hearing loss and by 2035, we estimate it will rise to around 15.6 million people. Within the workplace, five million people in the UK have some level of hearing loss – that’s around 12 in every 100 employees. Businesses lose £2 billion in revenue per month by ignoring the needs of...

Tips for managing tinnitus at work

To mark Tinnitus Week (3 – 9 February 2020) we’re shining the spotlight on tinnitus, a condition that affects one in eight adults in the UK. While there’s no cure for tinnitus, there are ways to prevent and manage it. During Tinnitus Week we’re offering 10% off all tinnitus assistive products with code TINNITUS10. And, there’s 15% off all workplace assessments delivered by 31 March 2020. What is tinnitus? Tinnitus is a medical condition which is usually described as ringing, buzzing,...

Open up your business with Louder than Words

Louder than Words is Action on Hearing Loss’ range of products and services for businesses. We have everything your organisation needs to become more accessible to customers and staff with hearing loss. This new Louder than Words website will help you improve customer service, increase productivity, boost staff morale and meet your legal obligations on equality. Break down barriers with Louder than Words People who are deaf or have hearing loss all too often experience communication barriers when accessing products and...
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