John’s journey to greater deaf awareness at NatWest
NatWest is one of a growing number of organisations making hearing loss a priority.
Manchester-based credit manager, John Roberts, experienced sudden hearing loss in 2001. Since then, with the support of NatWest and colleagues, he's adjusted his work environment, improved his mental wellbeing and become active in promoting deaf awareness. John shares his experience of working for the inclusive bank.
Facing challenges
In the early years, John had some difficult times and sometimes felt excluded and low: "Your banking career, it...