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To support you, and help answer your questions about our video remote interpreting (VRI) service, we have produced these best practice guidelines. Registered, qualified BSL interpreters – book with confidence We only provide registered qualified British Sign Language (BSL) interpreters with a minimum of three years community experience. Interpreters must be registered with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD), or the Scottish Association of Sign Language Interpreters (SASLI). How to decide if remote interpreting is...

In response to the COVID-19 pandemic, we’ve introduced video remote interpreting (VRI) in addition to our face-to-face provision. Here’s a roundup of frequently asked questions about the service: 1. What type of situations can VRI be used for? We’ll be able to confirm whether VRI is suitable for the type of booking you’re requesting. There are some situations, including police bookings, which are not appropriate for remote interpreting. Please read our Best practice guidelines for video remote interpreting. 2. What booking details...

When contacting us to book a British Sign Language (BSL) interpreter, please give as much detail as you can. The following information will ensure you receive the most appropriate communication support for every situation: 1. Why you’re booking a BSL interpreter As the UK’s largest provider of communication support for people who are deaf or have hearing loss, we supply BSL interpreters for a wide range of situations. Whether you’re seeking support for a job interview, work meeting, training course, medical appointment...