Blog

Welcome to our blog, a round-up of the latest news, advice and information to help make your business more accessible to people who are deaf or have hearing loss.

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Case studies

John’s journey to greater deaf awareness at NatWest

NatWest is one of a growing number of organisations making hearing loss a priority. Manchester-based credit manager, John Roberts, experienced sudden hearing loss in 2001. Since then, with the support of NatWest and colleagues, he's adjusted his work environment, improved his mental wellbeing and become active in promoting deaf awareness. John shares his experience of working for the inclusive bank. Facing challenges In the early years, John had some difficult times and sometimes felt excluded and low: "Your banking career, it...
Advice & information

What grants are available for employees with hearing loss?

The government’s Access to Work grant helps organisations pay for reasonable adjustments to give deaf people and those with hearing loss access to the same jobs, working conditions and opportunities as everyone else. Here’s a roundup of some frequently asked questions about the scheme: Who is eligible for the Access to Work grant? Applicants must be 16 or over with a permanent hearing loss which affects their ability to apply for or do a job. Certain benefits may affect whether an...
Advice & information

How to make reasonable adjustments for employees with hearing loss

The Equality Act 2010 (or Disability Discrimination Act 1995 in Northern Ireland) requires employers to make reasonable adjustments so that deaf people and those with hearing loss are not unfairly disadvantaged during the recruitment process or in the workplace. Reasonable adjustments, to help those with hearing loss, are often free or inexpensive to implement and the government’s Access to Work scheme can contribute to the cost of specialist equipment and practical support. Tips for making reasonable adjustments during recruitment Here are...
Advice & information

Equality Act for employers – what are employees rights?

Under the Equality Act 2010, or the Disability Discrimination Act 1995 in Northern Ireland, employers must protect employees against unfair treatment and give them access to equal opportunities in the workplace. Employers are legally required to make reasonable adjustments to make sure that deaf staff and those with hearing loss are not disadvantaged at any time during their employment. This includes the recruitment process, training and development, day-to-day working environment, health and safety practices, flexible working arrangements and promotion opportunities. Employees...
Advice & information

What grants and disability benefits are available to help you do your job?

If you need extra support at work because you’re deaf or have hearing loss, help is available. Under the Equality Act 2010 (or the Disability Discrimination Act 1995 in Northern Ireland) your employer must make reasonable adjustments so that you’re not disadvantaged compared with hearing colleagues. Access to Work grant You may be entitled to an Access to Work grant to help cover the cost of any reasonable adjustments. The amount you might receive depends on how much assistance you need....
Resources

Free resource: Video calls and meeting tips

Share these tips on video calls and meetings so they are inclusive for deaf people and those with hearing loss. Click image below to download PDF: Get more free resources at https://louderthanwords.org.uk/category/resources/   Get more accessible RNID Louder than Words business accessibility solutions: Communication support Workplace assessments Deaf awareness training British Sign Language (BSL) Training Hearing loop installations Call us on 0333 240 5658 or submit an initial enquiry form.  
Resources

Free resource: Make your virtual meetings deaf aware

Share these tips with meeting organisers and attendees to ensure all virtual meetings are inclusive for deaf people and those with hearing loss. Click image below to download PDF: More free resources at https://louderthanwords.org.uk/category/resources/   Get more accessible RNID Louder than Words business accessibility solutions: Communication support Workplace assessments Deaf awareness training British Sign Language (BSL) Training Hearing loop installations Call us on 0333 240 5658 or submit an initial enquiry form.
Advice & information

The Disability Confident scheme explained

Disability Confident is a government scheme that helps employers attract, recruit and retain disabled staff. It provides advice and information to help organisations think differently about disability and how to make the workplace more accessible. The Disability Confident scheme has replaced the previous Guaranteed Interview scheme and Two Ticks scheme. Benefits for businesses The Disability Confident scheme can help employers: tap into a wider pool of talent to meet their workforce needs recruit and retain high-quality staff reduce staff turnover, saving...
Communication support

Sign language help for healthcare appointments

The need for sign language help for medical appointments has increased during the coronavirus pandemic. The widespread use of PPE and face coverings is making communication and lip-reading difficult in healthcare settings. Deaf people are feeling increasingly frustrated and isolated. Many of the 87,000 Deaf people across the UK who use British Sign Language (BSL) as their first or preferred language, have encountered problems accessing healthcare at some point. When a BSL interpreter has been unavailable, they’ve had to rely...
Case studies

Carol overjoyed after remote workplace assessment

We were recently contacted by The Riverside Group, a leading provider of social housing in the UK, to arrange a workplace assessment for one of their employees. Carol Baker has hearing loss and was finding it increasingly difficult to talk on the phone and join in conversations. We arranged for Chris, one of our assessors, to carry out a remote workplace assessment via video call. During the remote assessment, Chris talked to Carol about her job role, day-to-day activities, working...
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