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British Sign Language (BSL) training

Illustration of a doctor and patient signing with each other

Communicate better with staff and customers whose first or preferred language is BSL.

British Sign Language (BSL) is a language used by deaf people to communicate using hand signs, gestures, facial expressions and lip patterns. It’s a totally different language to English. 

Our e-Learning training course can help you and your staff have a basic conversation with deaf colleagues and customers. Get in touch for more information.

BSL for beginners e-learning (CPD accredited)

Your staff will benefit from flexible learning by using a range of: 

  • informal video clips 
  • receptive practice 
  • short quizzes
  • vocabulary. 

The course will give your staff the confidence and skills they need to communicate effectively with deaf customers. 

It is hosted on an online learning hub by Signature, the awarding body for British Sign Language qualification. It’s been designed so staff members can study at their own pace. Progress is logged and sections can be revisited at any time.

This course is also available in company packages for learning management systems (LMS), such as SCORM files. Please let us know the number of employees within your organisation to obtain a quotation.


More information about BSL training

After the training, staff members will:

    • be able to recognise and apply basic grammatical structures in BSL

    • use appropriate greetings

    • be able to explain their job title and role in BSL

    • be able to hold a brief conversation with a deaf person using everyday vocabulary.

BSL is the preferred language of over 87,000 Deaf people in the UK for whom English may be a second or third language.

A total of 151,000 people in the UK can use BSL – this figure does not include professional BSL users, interpreters and translators, unless they use BSL at home.

Source: British Deaf Association

As the UK’s largest charity for deaf people and people with hearing loss and tinnitus, we’re expertly placed to provide BSL e-Learning training for the public, private and voluntary sectors.

How to book BSL training

Get in touch to discuss how we can help your organisation. We’re open 8:30am to 5pm, Monday to Friday.
Contact us

Page last updated: 6 June 2025

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