Blog - Advice

Would you like to communicate more easily with customers and staff who are Deaf? Our British Sign Language company courses are designed to help you break down barriers and improve accessibility. Choose from the introductory Start to Sign course or the more in-depth BSL at Work training programme. Whatever industry you are in, our courses are sure to meet your needs. Empower your business practices Giving staff the opportunity to learn BSL can really enhance customer service levels. It will also...

With many businesses restructuring their workplaces to meet the government’s Covid-19 secure guidelines, it’s important that the needs of staff and customers with hearing loss are considered in the plans. Louder than Words offers a range of hearing loss solutions to help make your organisation more accessible as lockdown restrictions are lifted. Social distancing without social isolation The government’s recommendation that people should maintain a two-metre distance from each other will have an impact on those who lipread. As we adjust...

How will a deaf awareness course strengthen your competitiveness? One in six people in the UK have some form of hearing loss. If your organisation isn’t geared up to meet their needs you could be driving away experienced staff, frustrated customers and potential clients. Getting more deaf aware will not only help you meet your legal obligations on equality, it also makes business sense. Retain valued staff People with hearing loss often feel excluded at work as they struggle to follow and...

Our BSL courses are designed to give your staff the skills and confidence to have a basic conversation with customers, clients and colleagues whose first, or preferred, language is BSL. British Sign Language, also known as BSL, is a visual way of communicating used by Deaf people. It involves a combination of gestures, facial expressions, body language and movement. With one in six people in the UK experiencing deafness or hearing loss, some knowledge of sign language will greatly enhance...

There are five million working-age people in the UK with some form of hearing loss. That’s around 12 in every 100 employees impacted by hearing loss in the workplace. It takes 10 years on average for somebody working with hearing loss to speak out and seek help. Many people try to hide it for fear of stigma and discrimination. However, deafness and hearing loss do not limit anyone’s ability to excel at their job. In order for staff to thrive,...

It’s Deaf Awareness Week from 4 – 10 May 2020 and we’re shining the spotlight on deafness, tinnitus and hearing loss in the workplace. There’s so much support, information and technology available, it’s never been easier to make hearing loss a priority. However, improving inclusivity for staff with hearing loss may seem daunting if you don’t know where to start. We’re experts at helping organisations become more accessible to the 12 in 100 working-age people who are deaf or have hearing...