How will a deaf awareness course strengthen your competitiveness?
One in six people in the UK have some form of hearing loss. If your organisation isn’t geared up to meet their needs you could be driving away experienced staff, frustrated customers and potential clients. Getting more deaf aware will not only help you meet your legal obligations on equality, it also makes business sense.
Retain valued staff
People with hearing loss often feel excluded at work as they struggle to follow and join in conversations. Is your workforce deaf aware or could they benefit from some helpful tips and advice? Our deaf awareness course will improve their communication skills so that colleagues with hearing loss can get on with their job without unnecessary barriers. It will also help you to retain valued and experienced members of your team, and improve productivity.
Encourage customer loyalty
Our research shows that more than 70% of hearing aid users said that deaf aware staff would encourage them to choose one business or service over another. If you have frontline staff, our deaf awareness course will make your business more accessible to the UK’s 12 million people with hearing loss. As well as retaining customers by communicating more effectively, you’re likely to attract new ones too.
Attract potential clients
It’s not just staff and customers who will benefit from your business becoming more deaf aware. Existing and potential clients with hearing loss will also feel more welcome. Deaf awareness training is a sound investment as it will make your organisation stand out and give you a competitive edge.
Book deaf awareness courses
We offer half-day and full-day deaf awareness courses at your workplace tailored to your business needs. Our training can also be incorporated into your organisation’s existing CPD or induction programme. Hundreds of other organisations are making hearing loss a priority.