Give your staff the confidence and skills they need to communicate with colleagues and customers who are deaf or have hearing loss.
There are 12 million people in the UK who are deaf or have hearing loss. If your company isn’t deaf aware, you’re missing out. We offer deaf awareness training courses tailored to suit your business needs.
Benefits of deaf awareness training
After the training, your employees will:
- offer improved customer service to one in six of your customers
- understand the barriers faced by people with hearing loss
- feel confident about communicating with people who are deaf or have hearing loss
- work more effectively with colleagues who are deaf or have hearing loss.
Research shows that more than 70% of people who use hearing aids would choose a company with staff who are deaf aware over a competitor whose staff are not.
Flexible training at your workplace
We can adapt the training to make sure it’s relevant to your business sector and your specific needs. One of our experienced trainers will deliver the training in your workplace.
All of our trainers are deaf or have hearing loss themselves. This means they are able to use their personal experience of the barriers faced by people who are deaf.
We have flexible options to meet your specific requirements. Most organisations choose a half-day or full-day course.
Each deaf awareness training course can accommodate up to 16 people.
As the UK’s largest charity for people living with deafness, tinnitus and hearing loss, we are expertly placed to provide deaf awareness training courses for the public, private and voluntary sectors.