It’s never been easier to install a hearing loop system and make your organisation accessible to people with hearing aids. With over 20 years’ experience, we’ll support you every step of the way to ensure your hearing loops meets industry standards, equality legislation and your specific requirements.
If you want to encourage brand loyalty, attract new customers and stand out from your competitors, this handy checklist outlines what’s involved:
Your step-by-step checklist
1) Contact Action on Hearing Loss
Please get in touch and we’ll help you understand the needs of hearing aid users and explain how to make your business more accessible to them.
2) Scope the system
We’ll work with you to identify which customer-facing areas of your business would benefit from a hearing loop. We may visit your premises and conduct a site survey to help finalise the design of your system.
3) Arrange installation
Once we receive the go ahead, our specialist engineers will install your hearing loop system in line with industry standards. The whole process is as flexible and efficient as possible to cause minimal disruption.
4) Attend staff training
Our installation service includes a demonstration and training for customer-facing staff. They’ll learn how to use the system to ensure a consistently good listening experience for hearing aid users.
5) Display signage
Wherever an induction loop has been installed, it’s important to make sure everyone knows it’s available. We’ll provide clear signage to alert people to the system.
6) Test the equipment
It’s important to regularly test your hearing loop equipment to make sure it’s in full working condition for every interaction with hearing aid users. We’ll provide step-by-step instructions.
7) Set up maintenance
We recommend – and can arrange – a yearly maintenance visit by our engineers to make sure everything is in working order.