How to support staff with hearing loss during the COVID-19 pandemic

The COVID-19 pandemic has created additional barriers for people who are deaf or have hearing loss. Many rely on facial expressions and lipreading to communicate, which is impossible with the widespread use of face masks. Protective screens designed to stop the spread of coronavirus often block sound and muffle speech. While extended working from home can be stressful and exhausting without the right support in place.

We’ve put together some simple ways for employers to help staff with hearing loss overcome these challenges. From video and voice call advice, to communication tips when using face coverings, there’s a wealth of information available.

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Visit our COVID-19 section for information, support and advice.