People who are deaf or have hearing loss often face barriers when accessing goods and services. Improving access with a hearing loop installation will make a huge and immediate difference to your customer service and reputation.
It’s easy for your organisation to become more inclusive and meet its legal obligations on equality when you have the right equipment in place. As the UK’s leading charity for people with hearing loss, we have over 25 years’ experience in hearing loop installation. We can help you understand how your services affect people who are deaf or have hearing loss and identify the most appropriate solutions.
Calling on a network of engineers across the UK, we’ll conduct a site survey to design a tailored hearing support system that meets industry standards and your own specific requirements. We’ve provided hearing loop installations at a wide range of locations including reception desks, supermarkets, post offices, train stations, banks, residential homes, museums and theatres.
Depending on the nature of your organisation, we may recommend a combination of fixed and portable counter loops, installed and portable room loops or infrared and FM systems. We’ll work closely with you to find the best hearing loop system for your staff, customers and clients.
When you’re ready to go ahead, our specialist engineers will provide a complete service – from high-quality hearing loop installation to annual maintenance contracts and service calls – with minimal disruption. We’ll explain to your staff how the hearing loop system works and how to regularly test it with a loop listener to ensure optimal performance.
The benefits of making your organisation more accessible will be immediate. Hearing aid users will be able to enjoy crystal clear sound, without the interference of background noise, every time they come into contact with your business.