Do you want to improve inclusivity and offer first-class customer service to everyone? Our British Sign Language (BSL) courses will open up your business to the Deaf community. Here’s a roundup of our frequently asked questions:
1. What is British Sign Language (BSL)?
BSL is a language used by Deaf people in the UK to communicate using hand movements, facial expressions and body language. It’s a totally different language to English.
2. What are the benefits of learning BSL?
Businesses with staff trained in BSL really stand out from the competition. Not only will it make your products or services more accessible to the Deaf community, it will break down barriers between hearing staff and colleagues who use BSL.
3. Does the charity offer BSL training?
RNID offers two BSL courses for businesses: Start to Sign and BSL at Work.
4. Which course is most suitable for my business?
If your business has limited contact with BSL users, our Start to Sign course covers a range of basic signs. If your staff have regular contact with colleagues, customers and clients who use BSL, our more in-depth BSL at Work course would be more suitable.
5. Can we learn signs relevant to our business?
The BSL at Work course can be adapted to include signs for any technical language, terminology, jargon and acronyms which are frequently used by your business.
6. Who delivers the training?
All of our trainers use BSL as their first or preferred language so know which signs are the most useful to learn.
7. How many people can take part?
The Start to Sign course can accommodate up to 12 delegates, whereas BSL at Work is suitable for up to 10 people.
8. Where does the training take place?
We have trainers across the UK and can deliver training at your workplace or remotely online.
9. How much do the BSL courses cost?
Please contact us for a quote tailored to the specific needs of your business.
10. Is BSL training currently available?
Due to the COVID-19 we’re currently unable to deliver face-to-face BSL training. We hope to resume these popular courses in November/December 2020 with a remote online service.