It’s important to remember that hearing loss is a hidden disability and it’s not always possible to tell if someone needs support. This is compounded by the fact that many people with hearing loss try to hide it at work. Our research has found that over half of those with hearing loss put off telling someone at work about their deafness or hearing loss and for the majority of people this included their manager.
It’s possible that a member of staff who didn’t require support before the pandemic now finds they do need their employer to make reasonable adjustments. For example, if they’re participating in phone or video conferencing while working from home, or the use of face coverings prevents them from lipreading.
It’s therefore vital that employers continue to support staff with hearing loss and empower line managers to have conversations about adjustments with their staff.