Workplace assessments

Workplace assessments: top 10 questions

A workplace assessment provides advice and recommendations on how to manage deafness and hearing loss at work. Here’s a roundup of our top 10 most frequently asked questions:

1. Are workplace assessments available during the COVID-19 pandemic?

Yes, as we’ve developed a remote version of our popular face-to-face service which can help people working in an office or working from home. Where there’s no other alternative, we’ll consider a face-to-face assessment within specific guidelines.

2. Who carries out the assessment?

Our workplace assessors have specialist knowledge and experience so they can identify and understand the issues faced by people with deafness and hearing loss at work.

3. What does a workplace assessment involve?

Our assessor asks questions to get an idea of your employee’s job role, the obstacles they’re facing and where they would benefit from support. The workplace assessment includes a discussion around the types of assistive equipment and technology that could help break down communication barriers.

Workplace assessments: top 10 questions

4. How is a remote assessment different to a face-to-face assessment?

Remote workplace assessments are carried out by video or phone call rather than in person. Much of the content is the same, although it’s not possible to test assistive products. However, due to our experience, the assessor will still be able recommend equipment that could help.

5. How long does it take on the day?

The workplace assessment usually takes up to two hours, with a break if necessary.

6. What happens afterwards?

A report with our recommendations is sent within two weeks of the assessment. It will outline practical support, assistive equipment and reasonable adjustments to help your employee work more easily and effectively. Our assessors can also suggest quick adjustments that will improve things right away at the end of the call.

7. How much does a workplace assessment cost?

Please contact us for a quote tailored to the specific needs of your employees who are deaf or have hearing loss.

8. Can we apply for funding?

The workplace assessment report can be used to apply for Access to Work funding, a government scheme which helps cover the costs of reasonable adjustments.

9. How quickly can a workplace assessment be arranged?

We’ll aim to arrange a workplace assessment within 10 working days of your initial enquiry.

10. Is it a legal requirement?

The Equalities Act 2010 (or Disability Discrimination Act 1995 in Northern Ireland) requires employers to make reasonable adjustments so that staff with hearing loss have access to the same work opportunities as everyone else.

Find out more

For more information or to book a workplace assessment, call 0333 240 5658 or fill out an enquiry form.

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