Blog - Deaf awareness training

Businesses lose £2 billion in revenue each month by ignoring the needs of people who are deaf or have hearing loss. Our online deaf awareness training will help your staff understand how to communicate more easily with customers and colleagues with hearing loss. Improving accessibility for the 12 million people in the UK with hearing loss makes business sense. Not only will it enhance customer service, it will also boost staff morale and productivity. But giving your staff face-to-face deaf...

Many organisations are recognising the importance of better deaf awareness as COVID-19 is creating additional barriers for people who are deaf or have hearing loss. Here’s a roundup of frequently asked questions about our deaf awareness training. 1. Why is COVID-19 creating additional barriers for people with hearing loss? Many of the 12 million people who are deaf or have hearing loss in the UK rely on lipreading and facial expressions to communicate. Face coverings, protective screens and social distancing are making...

How will a deaf awareness course strengthen your competitiveness? One in six people in the UK have some form of hearing loss. If your organisation isn’t geared up to meet their needs you could be driving away experienced staff, frustrated customers and potential clients. Getting more deaf aware will not only help you meet your legal obligations on equality, it also makes business sense. Retain valued staff People with hearing loss often feel excluded at work as they struggle to follow and...