Cookies

Last updated: 27 March 2020

Cookies are small text files that are downloaded to your device when you first visit a website. They do not collect personal information about you, instead they collect information about how you use the website. Cookies are widely used to help with functionality on websites and to track how they are performing. Cookies are not viruses or computer programs.

Types of cookies we use

We use cookies to:

  • Maintain the operation of our website. These include, for example, cookies that enable you to add items to a shopping basket.
  • Collect information about how you use our website. These include, for example, cookies that recognise which pages you visit.
  • Recognise you when you return to our website. They include, for example, cookies that enable us to provide content personalised to your needs.
  • Collect information about your visit to our website and any links you have followed or shared. They may be used to help choose advertisements that are displayed to you on the internet. We may share this information with third parties for this purpose.

Third-party cookies we use

Google Analytics

Used to collect information about how visitors use our website. They provide anonymous statistics about a variety of things. These include what pages are being visited, what browsers are being used and how long visitors stay on the site.

Google Ads

Used to track the performance of our Google Ads. Google Ads are paid-for ads which appear in Google search results.

YouTube

We use YouTube (owned by Google) to display our video content and it can install cookies on your computer if you visit a page which has an embedded video.

More about Google cookies

Facebook and Instagram

We use cookies (known as a pixel) to track the performance of our advertising and campaigning activities on Facebook and Instagram.

Read Facebook’s data policy

Twitter

Used to track the performance of our advertising and campaigning activities on Twitter.

More about Twitter cookies

Snapchat

Used to track the performance of our advertising and campaigning activities on Snapchat.

Read Snapchat’s cookie policy

Hotjar

Hotjar is an analytics tool which helps us to track how visitors are using our website, so that we can continuously improve the experience.

More about Hotjar cookies

Dotdigital

We use Dotdigital to send our email newsletters. Like Facebook, Dotdigital uses pixel tags and also web beacons. We use these to track the performance of our emails.

More about Dotdigital cookies

Stripe

We use Stripe to process our fundraising payments.

Read Stripe’s privacy policy

Managing your cookie settings

You can set your browser to control the cookies that are accepted on your device. For information on how to do this, visit the All About Cookies website.

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